PC Business Practices

As a co-operative, we are not focused on profits or paying dividends to shareholders. Our members are our priority, so all profits from Police Credit are reinvested into our organisation – and members directly benefit.

There are several key initiatives we have taken to ensure the financial wellbeing of our members, including:

• engaging in responsible lending practices to help to ensure members don’t over extend themselves and detrimentally affect their financial security.
• provision of independent financial counselling to members who are experiencing financial hardship
• regular reviews of our financial product range and introduction of new products, such as the Bonus Saver account and the PC Premium Home Package, in response to member feedback
• competitive interest rates
• lower fees, for example negotiating for members to use Westpac, Bank of Melbourne, St George, BankSA and Indue WTC ATMs to avoid direct ATM fees, and offering credit cards with no annual fee (PC Visa Silver).

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