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PC Visa Credit Gold

A Visa credit card that allows you to earn whenever you spend:

 Introductory fixed rate of 6.99%pa* (available for the first six months)

 $50 annual fee

 Ongoing interest rate of 16.95%pa

 Interest free period of up to 55 days on purchases

 Credit limit between $5,000 and $30,000

 more INFO


PC Visa Credit Silver

A low rate, no frills Visa credit card:

 Introductory fixed rate of 6.99%pa* (available for the first six months)

 No annual fee

 Ongoing interest rate of 11.95%pa

 Interest free period of up to 44 days on purchases

 Credit limit between $1,000 and $10,000

 more INFO


PC Visa Debit card

A Visa debit card that gives you electronic access to your at-call savings account or overdraft:

 Access cash at ATMs worldwide displaying the Visa symbol

 Purchase goods and services at merchants worldwide displaying the Visa symbol

 Purchase goods and obtain cash at EFTPOS terminals throughout Australia

 more INFO

 
Opportunities for making regular payments using my PC Visa card

Using your PC Visa debit or credit card when setting up a regular payment can be convenient and simple. If you make regular payments, such as utility or phone bills, insurance premiums, memberships, subscriptions or loan repayments, you can set up a direct debit where the payment is automatically deducted from your account using either your account details or your card details. You'll first need to check whether your service provider or merchant accepts using your Visa Card as a form of payment. 
 

What is a ‘regular’ card payment?

Regular card payments can be either a recurring payment or an installment payment. A regular payment represents an agreement between you (the cardholder) and a merchant, where you pre-authorise the merchant to bill your card account at predetermined intervals (e.g. monthly or quarterly) or at intervals as agreed by you. The amount may differ or be the same for each transaction. For example, you may ask your local gymnasium to charge your monthly gym membership fee to your credit card each month.   Or you may have purchased a new television from your local appliance store and are being billed by the merchant in subsequent multiple periods. 
 

What are the benefits of regular card payments?

There are many benefits for cardholders who set up regular payments, including:
1. Ensures timely payments to the merchant
2. Saves you time as the payment is processed automatically
3. Saves you money as you do not have to pay for cheques, money transfers or postage.
 

How to effectively manage your regular payments

Customer responsibilities and obligations
Regular payment arrangements are an agreement between you (the cardholder) and the merchant. You should keep a record of all the regular payment arrangements you have established with merchants and store them in a safe place. A template for recording your regular payment arrangements is available from the Australian Payments Clearing Association website www.apca.com.au.

Merchant / Billing OrganisationReferenceFrequencyAmount to be debitedNotes
Telstra Account123456QuarterlyVaries, approx $200Mobile phone
Jim's GymCard xxxx xxxx xxxx xxxxFortnightly$45.84Gym membership

When switching accounts or replacing a card, you can easily forget to advise new card details to those with whom you have set-up the regular payment arrangement. You are responsible for notifying the merchant when your account details change, including a change of card number and/or change of card expiry date. Until you notify the merchant, Police Credit is required to process transactions from the merchant.

Use this link to generate a Change in account details letter to your merchant. This correspondence will be required when your merchant does not comply to your request in a timely manner and you decide to dispute any incorrectly charged regular payments.
 

Customer Rights to Dispute

Any issues with your regular payments, including the failure of the merchant to act on a change in account details advice, should be taken up directly with your merchant first.  Should further assistance be required to resolve an issue between yourself and a merchant, contact your financial institution for more information.
 

Other useful resources

For more information on Account Switching visit the Australian Payments Clearing Association website www.apca.gov.au. Read more in APCA’s Switching made easy (PDF)

For changes to your account, where the direct debit or credit comes directly from your account (not using the card’s details), use this link to generate a Change in account details letter to the respective organisation. We recommend you keep a copy of any change in account details letter sent and any established agreements. 
 

Lost / stolen cards

 Has your card or PIN record been lost or stolen?

 Has your PIN become known to someone else?

 contact us NOW

Question or query about our card products?

 Search our frequently asked questions to find the answer you are looking for.

 Complete our online feedback form so that we can find the best way to help you.



*Interest rates quoted are current at the time of publication and subject to change. Fees and Charges apply. Information on Terms & Conditions / Fees & Charges applying to our products and services is available upon application or request. Before you make any decision to acquire any non-cash payment product or insurance product or service you should obtain and consider the relevant Product Disclosure Statement available from any branch of Police Credit or by calling 13 63 73. Police Credit provides the Essential Cover Line of Credit general insurance product as an agent Swann Insurance (Aust) Pty Ltd ABN 80 000 886 680 AFSL 238292.  Police Credit through Indue Limited ABN 97 087 822 464 has obtained Gold Overseas Travel Insurance Purchase Protection Insurance and Extended Warranty Insurance under master policies issued by American Home Insurance Company ABN 67 007 483 267 AFSL 230903 trading as AIG Australia.