Visa Debit CardPolice Credit’s Visa Debit Card is an access card that enables you to have electronic access to your Multipack or EzePay at-call account savings, Line of Credit or overdraft. You can use your Visa Debit Card at any ATM and eftpos outlet to pay bills or make purchases online and over the phone; and at any retail store displaying the Visa logo. Your Visa Debit Card enables you to:
 Access cash at ATMs worldwide displaying the Visa symbol
Purchase goods and services at merchants worldwide displaying the Visa symbol Purchase goods and obtain cash at EFTPOS terminals throughout Australia Schedule regular payments to other service providers
Features of this card
The Visa Debit Card allows you to initiate and conduct transactions through an electronic banking terminal via - the combined use of your Visa card and a PIN or signature;
- the use of the card alone where your merchant has a card only limit or Visa payWave is enabled; and
- perform transactions via the telephone with the use of your Visa card alone.
Police Credit’s Visa Debit Card acts as a Debit card, NOT a credit card – a product specially designed to give you better control of your personal finances; and effectively help you avoid a build up of interest a common characteristic of credit card debt.
You can use your Visa Debit Card at restaurants, department stores, supermarkets or other merchants, accessing your Multipack or Ezepay at-call account savings, Line of Credit and/or overdraft by:
Withdrawing funds at an ATM using the savings button, Paying for your purchase over the phone or online, Paying for your purchase at any eftpos terminal using the credit button.
Providing an additional Visa cardAll Visa Debit Card holders can apply for an additional card who is over the age of 15 years. Make sure you are comfortable with the answer to two important questions – ‘Do I trust them to use the card responsibly?’ and ‘Am I comfortable with them having full access to the money held in my linked account, or (where you have an overdraft facility) full access to the credit limit?’ If the answer is ‘Yes’ then, knowing that whilst you are liable for all transactions and outstanding debt, that there shouldn't be a problem, simply call us on 13 63 73 and ask us how you arrange the additional card. You are always free to cancel an additional card by giving written notice to Police Credit. Important advice on Visa Card SecurityIt is most important that you keep your PIN safe, secure and ‘your secret’ at all times. Remain watchful for any unauthorised transaction/s occurring on your account. This will help you to report any loss, theft or misuse of your PIN or card to us in a timely manner; and lessen the likelihood of being liable for all or part of any financial loss suffered. Safer, more secure online shopping with Verified by Visa.
Has your Card or PIN record been lost, stolen or misused? Has your PIN become known to someone else? Is there an unknown/unauthorised transaction on your card account? contact us NOW Chargeback claimIf you do not recognise a card transaction you should immediately notify us of the unauthorised transaction and seek to lodge a chargeback claim, call Member Response on 13 63 73 option 3 (8am - 5pm, Monday to Friday). If overseas, call +613 9268 9373. Apply Now Call Member Response on 13 63 73 option 3 Visit one of our branches to arrange your card application
Before you make any decision to acquire any non-cash payment product or service you should obtain and consider the relevant Product Disclosure Statement (PDS) available from any branch of Police Credit or by calling 13 63 73.
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