BPAY®

Police Credit is a member of the BPAY Scheme, an electronic payments scheme through which the account holder may ask Police Credit to make payments on their behalf to organisations, or ‘billers’. These billers tell the account holder that they can make payments to them through the BPAY Scheme.

Police Credit’s BPAY bill paying service provides an alternative for those members when paying accounts by accessing:

 Rapid Response 24 hour telephone banking

 internet or mobile banking, our 24-hour online banking services

BPAY is fast, convenient and easy to use and there are no access costs. It enables you to make BPAY payments accepted by over 44,000 organisations.

For more information on BPAY visit www.bpay.com.au

Features of Using BPAY

 Internet banking is one of our online banking applications, providing fast and convenient access to your accounts 24 hours a day, 7 days a week. You can view all your account details, transfer your funds online, create a list of personal payees, create, alter or cancel regular or future payments and make BPAY payments.

 Mobile banking is one of our online banking applications, providing fast and convenient access to your accounts 24 hours a day, 7 days a week. Mobile banking allows you to view all your account details, transfer your funds online, create a list of personal payees, make BPAY payments and PayAnyone mobile email.

 Rapid Response telephone banking service allows you to carry out transactions on your Police Credit accounts by telephone. The Rapid Response telephone banking facility is available 24 hours, 7 days a week and has no transaction costs. It enables you to check account balances, transfer funds, make BPAY payments and obtain account statements and transaction lists.

 BPAYView®. Does your mail pile up? Have you ever lost a bill? Or simply forgotten to pay on time? Well now there’s a more efficient way to receive and manage your bills that doesn’t rely on paper. BPAYView allows you to receive, view and pay for your bills through online banking. Access your bills anywhere in the world 24 hours a day, 7 days a week, record due dates and pay each bill at the time you nominate, and make instant payments or schedule payments for a later date.

Important advice on BPAY Security

Because the BPAY facility is accessible online via internet or mobile banking or by Rapid Response telephone banking, you need to be aware of the inherent potential risks associated with any online or phone service. No one (including Police Credit) is able to offer a 100% guarantee that data transmitted over the internet is absolutely secure. We advise all online banking users to employ their own anti-virus and security measures to further help protect themselves against any unauthorised access to their transactions. It is also most important that you keep your Password confidential and remain watchful for any unauthorised transaction occurring on your account. This will help you to report the loss, theft or misuse of your password to us in a timely manner; and lessen the likelihood of being liable for all or part of any financial loss suffered. With regard to our Rapid Response telephone banking facility, you need to be equally careful in ensuring your Access Code remains ‘your secret’ – for all the same reasons listed above.