Rapid Response telephone banking

Police Credit’s Rapid Response telephone banking service allows you to carry out transactions on your Police Credit accounts by telephone. The Rapid Response telephone banking facility is available 24 hours 7 days a week and has no transaction costs.

It enables you to

 Transfer funds between Multipack S1, Investment S2, Little Copper and Christmas Club and any other selected accounts, including transfers to loan accounts

 Transfer funds to a registered external bank account

 Check your account balances

 Access a list of your last ten transactions

 Order current account statements (transaction lists)

 Order a deposit book

 Make BPAY® payments

 Check interest earned on your accounts for the current and previous year

Features available with this product

 BPAY bill paying facility. Police Credit is a member of the BPAY Scheme, which allows members to pay their bills more conveniently to over 10,000 organisations. BPAY is available through both pc.easynet online banking and Rapid Response, allowing you to pay as many bills as you like 24 hours a day, 7 days a week.

 Account Balances. Check all balances in your savings, term deposits and loan accounts

 Transfer funds between your accounts. Transfer funds to other Police Credit member accounts and to external bank accounts. Transfers to an account during business hours are updated the same day. Transactions out of hours will not be updated until the next business day. Where there is more than one signature required to complete each transaction or instruction the Access Code facility is not available.

Important advice on Access Code Security

It is most important that you keep your Access Code confidential and do not disclose it to anyone. Indeed, it’s your best protection against an unauthorised transaction occurring on your account and the possibility of being liable for all or part of any resulting financial loss. You should contact us immediately if you believe that your Access Code may have been lost or stolen, or if you suspect that unauthorised transactions have occurred on your account. The earlier you advise us, the more easily we will be able to protect you from further loss. Members who unreasonably delay in telling us may have to pay for some of the loss.

Apply Now

To begin reaping the rewards of using our 24 hour Rapid Response telephone banking service, you as a member (or your authorised signatories) simply need to register a 4 digit personal identification number (Access Code) with Police Credit by calling our Member Response staff on 13 63 73 or by completing a Rapid Response Authority at any branch location. Once issued, your Access Code will allow you to gain secure entry to the Rapid Response service. It may also be used when Police Credit cannot verify your identity by way of a signature comparison.